Got a Claim? We Can Help
We're sorry you were involved in an unfortunate incident. Don't worry, we're here to help.
Motorcycle claims specialists will assist you in getting your bike put back together again—soon. After all, we know you want to get back on the road.
Call us at (800) 242-2464 and talk to a knowledgeable motorcycle claims specialist. You can also File a Claim Online. Professional claims service is available 24 hours a day, seven days a week. Let's get you riding again.
You Were in an Incident. Now What?
If you're involved in an accident, here's what to do at the scene:
- Stop
- Stay calm
- Don't leave the scene
- Move yourself to a safe location
- Get help for anyone injured
- Contact the police
Once those steps are taken, collect the following information as best as you can. One way to collect this information is to take pictures with your mobile phone of the following:
- Name, phone number, insurance company, and policy number of the other drivers/operator(s)
- Photos of your bike and the other vehicles/bikes involved
After the information is collected, please call us at (800) 242-2464 to report your motorcycle claim.
Don't admit fault at any point. Simply gather the facts. Liability is more complicated than you might think—the motorcycle claims specialists will sort that part out.
We hope you're ok. We're here to help and answer any questions you have.
Our Claims Associates Know Motorcycles
Reporting a motorcycle claim is not how you planned to spend part of your day. We get that. But your bike needs some TLC. Let's get started in bringing her back to the road.
So what happens when you call in a claim?
- 1.- courteous claims associate will gather initial details.
- 2.- A claims specialist will help get your bike back on the road as quickly as possible.
You're dealing with Harley-Davidson® Insurance Services, so you can rest assured the motorcycle claims specialists know bikes as well as you. And they know what your policy covers. They'll work to restore your bike back to the way it was—the way you built it. You wouldn't have it any other way, right?
These experienced claims associates act with the utmost integrity and exemplify the highest ethical standards. You and your bike will be taken care of!
In times like these, you and your bike deserve nothing less.
Get Motorcycle Roadside Assistance Coverage
Having Roadside Assistance coverage provides peace of mind should anything take place on your next ride. Harley-Davidson® Insurance's Roadside Assistance coverage is an affordable way to ensure your ride continues as planned.
Our motorcycle Roadside Assistance coverage includes:
- Emergency service to your motorcycle due to battery failure, flat tire, or mechanical or electrical breakdown
- Immediate need of fuel, oil, fluid, or water
- Motorcycle towing services to the nearest qualified service facility, if required
Sound like coverage you'd like to have? We can make it happen. Call (800) 242-2464. Help can be dispatched 24/7 anywhere in the U.S. or Canada.
Why You Have Motorcycle Insurance
You've been involved in a motorcycle incident. Now what?
First, we hope you're OK. Second, this is why you purchased a Harley-Davidson® Insurance policy. Here's what to expect.
When you call us at (800) 242-2464 to report a claim, we'll ask some initial questions and then connect you with an experienced motorcycle claims specialist. These people know bikes and are dedicated to serving you.
Your motorcycle claims specialist will review your coverages and take the time to explain the claims process to you. They'll then determine how best to get you and your bike back on the road as soon as possible
Regardless of the circumstances, they'll help guide you through each step of the claims process.
This is why you have Harley-Davidson® Insurance-we're there when you need us most.
Report a Motorcycle Claim
We're here when you need us. Report a claim 24 hours a day, seven days a week:
- Phone: Call 800 242-2464. You can also supply supporting documents to Harley-Davidson® Insurance Services online.
- Online: Submit a First Notice of Loss online. Log in or create an account and navigate to the claims section. This method allows for faster processing of your claim.
If possible, it's best to report a claim quickly, while details of the related event are fresh in your mind. That's why we're available anytime, day or night.
Once you file a claim, one of our claims associates will be in touch with you as soon as possible.
So When Can I Get My Bike Back?
Face it, this question has been on your mind since the incident. We get it.
However, the reality is there is no set answer. Many factors determine how fast we can help return you and your bike to the road.
The extent of the damage to your bike and any backlog at your chosen repair shop could impact the timeframe. However, rest assured that motorcycle claims specialists will work with your shop to get your bike back on the road as soon as possible.
Have questions? Give us a call at (800) 242-2464.